Since that time, the internet has changed how we look for a job; but I don't think
it has made much change in what makes a good résumé. The only thing
I can think of is that the employer might use software to search for key words so
there's less burden on human readers.
- Jumping right in, here's the first rule: Remember, no one
wants to read your résumé!
You might think that's an awful thing to say; but remember that when companies look
for new employees, they don't do it for fun. It's very time-consuming and expensive
to go through résumés and interview people, and they mainly go to the
effort when they're short-handed and have the least amount of time to spare for it.
Anything you do to make the process easier will work in your favor.
- When I read your résumé, the first thing I want to find
out is "What have you been doing?". I want to know, "How effective have
you been?" and "Is it what our company needs right now?" Since these are the main
things I want to know, put your experience first, starting (preferably) with the most
recent, otherwise with the most relevant. Don't put your personal stuff
first. Don't even put your education first unless that's all you have to boast
about so far. Chances are, you probably got at least some lab experience or
something as part of your education. (Do put your contact information at the top,
so that after I narrow the choices down to a few to interview, I won't get you mixed up
with someone else, or have to search for the contact info.)
Also:
- What kind of job are you looking for? (This might best be left for a
cover letter, since you might use the same résumé for applying
for various slightly different jobs.)
- What do you consider yourself good at?
- What have you done that might convince me that indeed you are good in the areas
you say you're good? Be specific. Do keep it brief; but if you make
it too general then you're only reiterating B above
instead of accomplishing C. If you don't have any
experience, put your education here. Otherwise, leave the education for
later.
- Don't use a cover letter to tell me you think we have a good
match. I've read many times something like, "Judging by your newspaper ad and my
background, I think we have a good match." Let me decide that.
The cover letter should also not tell me what you're going to say in your
résumé.
There was an article in our newspaper one time called "Writing that Perfect Cover
Letter". It started out by saying that some people spend even weeks
perfecting their résumé but only minutes to slap together a
cover letter. The writer put a lot of emphasis on the cover letter. I
would not disagree with the idea that care must go into the cover letter too (if you
use one); but remember that nobody reads résumés for pleasure. They
do it because it's necessary. The cover letter will usually get only a very quick
scan. Often it will get totally ignored. Do put some care into the cover
letter, but don't place your bets on it.
- Show a correct estimation of yourself. On the one hand, if
you imply, "I'm the hottest thing since nylons" instead of just giving the reader the
facts so he can decide for himself, he may think you're arrogant and hard to work
with. On the other hand, if what you're saying is something like "I'll sweep, do
the dirty work—anything!" meaning that you're mister humble and obedient, you
may convey the idea that you're mister incapable and boneless, and it may take more
supervision to keep you busy at your humble little jobs than it's worth. The
résumé should (and usually will) give some insight as to your personality
anyway; but again, have a correct estimation of yourself.
- Put your references in, last. I've heard advice to just say
"references available upon request;" but when the boss says, "Get their references" and
I come to a résumé without them, I'm going to put that one aside with the
intention of getting back to it later—and guess when "later" comes! For most,
it's never. Again, it works in your favor to make things easy for the
employer. Don't make your résumé require an extra phone call or other
effort to get the references.
- I personally like to see "Other interests:" before the references,
near the end of the résumé. This section tells me a little more
about the person. Job descriptions, especially in small companies, tend to change
to match the people in the company. Does the applicant like to travel? When
the employer sees "traveling" in the list of interests, he (or she) may think of a
future benefit that the applicant might have to offer for this position. Is the
applicant artistic? In my own case, artistic talent has helped me make drawings
of how things need to be assembled, or communicate possible solutions to manufacturing
problems. If you put "family" in your list of interests, it's sometimes regarded
as a code word for "Don't plan on me doing a lot of overtime. My family is more
important to me than making a lot of money."
- Don't have spelling, grammar, and punctuation errors! Even
if the job you're applying for doesn't require good English or writing skills, errors
distract the reader from what he's trying to do, which is to figure out if what you
have to offer might be what he needs. In many cases, spelling, grammar, and
punctuation errors mean you won't pay enough attention to detail in other areas
either. Have others proofread it.
- Make it physically readable. The paper isn't holy for those
that have to read it and write comments on it. It's fine to use nice paper; but
if the lettering gets messed up where the paper gets folded by one party or another,
that's a problem. I've seen many résumés on paper with a parchment
or woven look where the toner from the photocopier flaked off and was unreadable where
the résumé had been folded.
I've seen others that used some fancy font for a very classy look; but it
rendered my speed-reading useless. They were time-consuming to get
through. I'd rather see the same old fonts I've gotten used to in
the magazines and newspapers so it won't be tedious to read. Also, please use
a black font. The "softened" gray writing so common on web pages today
reduces both reading speed and comprehension. These things may cause
the reader to miss a key point or put your résumé aside.
I am turned off by something that looks professional but has errors or is hard to
read. Making it "pretty" is not as important as making it readable. Again,
you want it to get read, by someone who may have a lot of résumés to
read and doesn't have time. I got a job in 1984 with a résumé I actually
wrote by hand. This was before we all had computers, and I didn't have
a typewriter that made the type look nice, so I did a very neat job by hand.
- Don't get too wordy! Can you say the same thing clearly
with fewer words? Is there something you can leave out which although
meaningful to you, won't be very meaningful to the reader? Make the
résumé (and cover letter, if any) well organized, clear, and easy
to read. This is more important than having it pretty.
Write as you would a newspaper article, not a novel. In a novel, you
can take many pages to set up the plot; but there the reader plans to go
all the way through the book, for enjoyment, with no schedule. Newspaper
articles on the other hand tell the most important stuff first, and background
and less-important stuff later. This way the reader's interest is captured
right away, and regardless of how far he reads, he's gotten the most important
material.
Don't eliminate words to the extent of making it sound choppy or unnatural
though. I've seen where others have said you should cut the use of personal
pronouns, and say for example instead of writing, "I did such-and-such," you should
write, "Did such-and-such." I disagree. It's not natural and it's not
really correct, and it will bias me against your résumé, even if I'm
not really thinking about why.
- Make your résumé original. If you use a
résumé service, you might not accomplish this. Many times while
going through résumés, I got the feeling, "Didn't I already see this
one?" and later find the other one or more that were almost exactly the same.
At that point those résumés become almost worthless because I know they
represent the résumé-writing service more than they do the job
applicant.
- The résumé should usually be two pages long.
Just a single page often won't say enough to get me interested in you, or may be
too cluttered, or may require that I go to extra effort to get more detailed
information about something. You might say, "Isn't that what the interview is
for?" Well, yes, but I'm not going to interview very many people. A lack
of information might send your résumé to the trash instead of bringing
you in for an interview.
More than two pages often means you haven't thought through well enough what you
want to say. There are exceptions, but remember nobody wants to read your
résumé anyway. Make them glad they did.
- Pictures or other prints of your past work may be helpful, depending on what
kind of job you're looking for. Letters of recommendation can be very beneficial
too (as long as they're short and to the point). Still, the résumé
itself, not including these extras, should usually be two easy-to-look-at pages.
Samples of your work can be taken with you to the interview.